All race registrations and product purchases are non-refundable, even in the event of race cancellation.
The only exception is for official military deployment (CED orders). Refunds WILL NOT be given for TDY or PCS orders. If you are deployed during the race, you may send a copy of your CED orders to firstname.lastname@example.org to receive a refund of your race registration (product purchases are still non-refundable).
During registration, you have the option to purchase a protection plan which insures your registration and product purchases through a third party provider. Details of insurance policy can be found here.
If you have already registered and can no longer participate, you may defer your registration to the following year (see Deferrals section below).
If you are registered for an upcoming race but can no longer participate, you may defer your registration to the next year. Product purchases will NOT carry over; only your race registration.
The deferral window is open from August 15 – November 30. No deferrals will be accepted after November 30. Cost for all deferrals is $15.
To defer, go to our registration page and start a new registration. Select the option ‘Defer Your Registration,’ fill out the form, and complete the transaction.
*If you used a promo code for your original registration, the transfer cost will not be accurately reflected. Please email us at email@example.com for special instructions.
Participants must pick up their packets at the Health & Fitness Expo on XX. If you are unable to do so, you may have someone else pick up your race packet for you. To do so, you must fill out and sign a Bib Pick-Up Authorization Form and give it to your representative, along with a copy of your photo ID. Your representative must bring the signed form, copy of your photo ID, and their own photo ID to packet pick-up. Representatives without all three items will NOT be permitted to pick up your race packet, no exceptions.